NetZero E-one 190B Bay Electric Fireplace

NetZero Fire extends this 2-year Warranty to the original purchaser of this appliance provided the product remains in the original place of installation. The policy is not transferable, amendable, or negotiable under any circumstances. Warranty protects against defect in manufacture or NetZero Fire factory assembled components only, unless herein specified otherwise. It remains the full responsibility of the owner to operate this appliance within the guidelines provided in the Installation and Operating Instructions Manual accompanying this appliance. Any part(s) found to be defective during the warranty period as outlined above will be repaired or replaced at NetZero Fire’s option through an accredited distributor, dealer or pre-approved and assigned agent provided that the defective part is returned to the distributor, dealer or agent for inspection if requested by NetZero Fire. The authorized selling dealer, or an alternative authorized NetZero Fire dealer if pre-approved by NetZero Fire, is responsible for all infield diagnosis and service work related to all warranty claims. NetZero Fire is not responsible for results or costs of workmanship of unauthorized NetZero Fire dealers or agents in the negligence of their service work. At all times NetZero Fire reserves the right to inspect reported complaints on location in the field claimed to be defective prior to processing or authorizing of any claim. Failure to allow this upon request will void the warranty. All warranty claims must be submitted by the dealer servicing the claim, including a copy of the Bill of Sale (proof of purchase by you). All claims must be complete and provide full details as requested by NetZero Fire to receive consideration for evaluation. Incomplete claims may be rejected. Unit must be installed according to all manufacturers’ instructions as per the manual by a NetZero Fire authorized dealer, an authorized dealer technician or an authorized service person only. All Local and National required codes must be met. The installer is responsible to ensure the unit is operating as designed at the time of installation. Repair/replacement parts purchased by the consumer from NetZero Fire after the original coverage has expired on the unit will carry a 90-day warranty, valid with a receipt only. Any item shown to be defective will be repaired or replaced at our discretion. No labor coverage is included with these parts. Freight damages for products or parts are not covered under the terms of the warranty.